Amazons messing up with our entire catalogs image order!

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_qt9wPwWkA58HZ

Amazons messing up with our entire catalogs image order!

I checked recently and all my items and their image order has been messed up, in most cases, Amazons moved the images with the size measurement to the 2nd slot wheras in many cases i placed it in the 3-4th slot due to the image storyline. I dont just upload my images in a random order, i like to think them through and walk the viewer through my item, and now Amazon's messing it up. In some cases where the size image is at number 2, theyve shifted it to numner 7 or 8! Contacted supoort and as always, they like to make their life easier and ours harder by sending me an automated message of how my images are not complaint, If they weren't compliant, they would be suppressed / removed not reorganised. Ive see tons more competitor listings and their image order has changed too. So is this some account thing or an Amazon thing? And if anyone would be nice enough to let me know onto how i can fix the image order. Ive removed and readded it mulitple times but no luck.

13 views
3 replies
00
Reply
3 replies
user profile
Seller_JxlJaLbeXpXt4

I have the same issue. Anyone have suggestion to solve that?

00
user profile
Julia_Amzn

Hello @Seller_qt9wPwWkA58HZ, I apologize for the delayed response. Is there any progress on your case?

00
Follow this discussion to be notified of new activity