Assistance Needed: Product Listings Removed Due to Pesticide Device Classification

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Seller_PzJlbQqSjgrAE

Assistance Needed: Product Listings Removed Due to Pesticide Device Classification

Hello Amazon Community,

Case ID: 15446341591

I am seeking assistance regarding an issue with my product listings that were recently removed because they were classified as pesticide devices. I have taken several steps to resolve this, but I am still encountering issues. Here are the details:

Background:

Issue: My product listings ( Mattress protector ) were removed due to being classified as pesticide devices.

Action Taken: I have completed the mandatory training on pesticides and pesticide devices.

Problem: Despite completing the training, I received a message stating that my account does not qualify to sell pesticides and pesticide devices because I am not a resident of the USA.

Clarification:

Company Registration: My company is registered in Wyoming, USA.

Steps I Have Taken:

Completed Training: I successfully completed the mandatory training for selling pesticides and pesticide devices.

Clarified Company Status: My business address is registered in the USA.

Current Issue:

I am unable to modify my listings as the system states: "Your account does not qualify to sell pesticides and pesticide devices you must be a resident of the USA."

Request for Assistance:

Guidance Needed: How can I resolve this issue and get my listings reinstated?

Specific Steps: Are there any additional steps I need to take to ensure my account is recognized as qualifying to sell these products?

Support from Amazon: Is there any specific department or contact that can assist in resolving this?

Case ID: 15446341591

I would greatly appreciate any guidance or advice from the community or Amazon representatives on how to proceed with this issue. Thank you in advance for your help!

Best regards,

Oliver

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15 replies
Tags:Account Health, Seller Support
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15 replies
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Seller_rI7BZIczK8iAC

I am seeking assistance

Your first move should have been: go in the search bar on top and write "pesticide": you will find countless threads about pesticide claims

my account does not qualify to sell pesticides and pesticide devices because I am not a resident of the USA.

Your second move should have been: go in the searchbar on top and write "pesticide training" and you would have learnt that it's only possible for US citizens

Do you have inventory in an warehouse? If not, there is an easy solution. If yes, it's more complicated or even impossible to reinstate that listing.

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