URGENT: AWD Shipment Lost - How do I file a Missing Frieght Claim? Please help! Please - 17826707441, 17907854571
I've raised 3 cases and all have been punted again and again with useless information. Can you please help?
3 replies
CR_Amazon
Hi there @Seller_MxUM5VNbZt4YE
Hi there, my name is CR and wanted to jump in here. I'm going to see if we can track down some information for you here.
Thank you for providing the case #'s as well. Please allow me some time to take a look at the cases to get a better understanding and read through any communication provided to this point.
I'll return back here shortly.
CR_Amazonh
CR_Amazon
@Seller_MxUM5VNbZt4YE
CR back here again. I wanted to let you know that I'm going to get this escalated to the appropriate partner team to see if we can get some more eyes on this.
I do see you had a response in case #17826707441 as well. However, I'm going to get this submitted off now and will be sure to return back here and and @ tag you with an update just as soon as I have anything to share.
CR_Amazon
CR_Amazon
@Seller_MxUM5VNbZt4YE
Hi again. I just wanted to follow up with you to let you know that I did get this sent off to the partner team to additional review. I have this on my radar and will be sure to return back here and @ tag you for visibility just as soon as I have something additional to share here.
Thank you for your patience.
CR_Amazon