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VTR Including International Orders?
Hi All,
Hope everyone is well.
VTR is adding international orders into our report, any idea why? We were told they should be excluded?
Thanks!
12 replies
Seller_ZJhFeE3tNKzfh
as far as we were aware it is domestic only, or out of China shipments for VTR. Is it all countries that are being pulled in?
Seller_ZQyopdiwkUHOZ
That's crazy. Yes, they shouldn't be included. VTR is still supposed to be for Domestic shipments only.
When did it start happening?
@Ezra_Amazon @Sakura_Amazon_ can you offer some help?
Seller_f4oPoOO2VgvNu
Dropping in to say we're having the same issue here - spent an hour talking with Seller Central yesterday, and they kept telling me we were missing valid information and not understanding that this is because they are shipments that shouldn't be included. Currently waiting for a response to my case - Id is 9881910472
@Ezra_Amazon@Sakura_Amazon_ @Winston_Amazon
Any help would be hugely appreciated.
Seller_MGIfFYxXbltB5
has anyone got any updates on this am experiencing problems with this too
vtr is only for domestic items all non domestic items are invalid
@Ezra_Amazon
can you help with this my vtr is at 11% because of overseas items they should not be included in vtr
please could you reply this is really making me anxious and am not getting anywhere
Sakura_Amazon_
@Seller_QBYDtMunXcNNa,
I still don't have any updates regarding this topic. I will let you know once I get any information here: Overseas Postings.
Sellers, if you encounter the same situation, please comment on the above-mentioned thread (Overseas Postings) with the following data :
- Case ID opened to Seller Support
@Seller_4fMPU2gaW7tKL, @Seller_f4oPoOO2VgvNu, @Seller_ZQyopdiwkUHOZ
Regards,
Sakura
Seller_U2vIAHLufUGPJ
Hi just so you know you are not alone we are facing this issue aswell. All international orders sent since around 11th May that are in scope of our current VTR report are showing invalid tracking.
We are sending these orders via DG4 which is one of royal mail airmail large letter services. We are posting the customs tracking number to Amazon aswell.
Seller_U2vIAHLufUGPJ
This seems to be fixed for us now what about everyone else ?
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