Lost Buy Box
Hello @Roberto_Amazon , @Nano_Amazon @Josh_Amazon @Manny_Amazon @Rose_Amazon
Loss of featured offer eligibility across all FBM ASIN's with perfect health and performance with no explanation or solution... Can you please review my case? Please review and recover our buy box eligibility! Case ID 17881992641 Thank you!
4 replies
Manny_Amazon
Hello @Seller_CFoVNF4HG9fUp,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
At this time, I have initiated an internal review of your Featured Offer Eligibility for the product mentioned in case 17881992641. I won't be able to give details on the results but I will indicate when the review is complete.
Regards,
- Manny
