Violation of Seller's Code of Conduct
2 replies
Seller_OvL8C4BJWiuS9
This should be translated as you are in a US forum. And there are many ways to violate the Code of Conduct.
Seller_i6S8knzW6zU6Z
Hi @Seller_3I7DkF8sTGx84,
I see you received a Code of Conduct violation notice on January 24, 2025. The violation has been marked as having a medium impact on your Account Health Rating. Let me help explain Amazon's Seller Code of Conduct and what this might mean for you.
According to the Seller Code of Conduct (https://sellercentral.amazon.com/help/hub/reference/G1801), there are several key behaviors that would be considered violations:
1.) Providing inaccurate information:
- False business information
- Incorrect product listings
- Inaccurate shipping/inventory data
2.) Unfair practices:
- Creating multiple pages for the same product
- Posting offensive product images
- Manipulating sales rank
- Using bots or paying for clicks
- Trying to change prices after order confirmation
- Manipulating search rankings
3.) Prohibited activities:
- Damaging other sellers or their listings
- Influencing customer reviews/ratings
- Sending unauthorized communications to customers
- Operating multiple selling accounts without legitimate reason
- Circumventing Amazon's sales process
- Violating price fixing laws
Violating these rules can result in serious consequences:
- Listing cancellations
- Payment suspension
- Account suspension
- Complete removal of selling privileges
I notice you've already submitted a response to Amazon. While waiting for their reply, I'd recommend reviewing your account activities against these guidelines to ensure full compliance. If Amazon requests any additional information in their response, make sure to provide clear, detailed documentation that addresses their specific concerns.
Best regards, Michael