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Seller_fHRDOxn573Leb

All images on our product listing had been changed

I created my product listing and shipped the items to the Amazon Fulfillment Center. While the listing and images were initially correct, I noticed today that the product images have now changed to those of a completely different product. I am also unable to update or change the images myself. This is my first product on Amazon, and I have just started selling. The issue is causing a significant delay, and I am at risk of incurring losses with each day that the incorrect images remain on my listing. Also when i try updating the image from edit listing section it gives this error: 'The MAIN image that you have submitted shows a product that is different to the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds with the product shown in your MAIN image.' I have also tried to upload images through upload images option from the catalogue section. It has been 2 days since i made the case with Amazon but still haven't received any response. My case ID is : 10374913102

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Tags:ASIN, Images, Listings
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Seller_fHRDOxn573Leb

All images on our product listing had been changed

I created my product listing and shipped the items to the Amazon Fulfillment Center. While the listing and images were initially correct, I noticed today that the product images have now changed to those of a completely different product. I am also unable to update or change the images myself. This is my first product on Amazon, and I have just started selling. The issue is causing a significant delay, and I am at risk of incurring losses with each day that the incorrect images remain on my listing. Also when i try updating the image from edit listing section it gives this error: 'The MAIN image that you have submitted shows a product that is different to the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds with the product shown in your MAIN image.' I have also tried to upload images through upload images option from the catalogue section. It has been 2 days since i made the case with Amazon but still haven't received any response. My case ID is : 10374913102

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Tags:ASIN, Images, Listings
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Seller_fHRDOxn573Leb

All images on our product listing had been changed

I created my product listing and shipped the items to the Amazon Fulfillment Center. While the listing and images were initially correct, I noticed today that the product images have now changed to those of a completely different product. I am also unable to update or change the images myself. This is my first product on Amazon, and I have just started selling. The issue is causing a significant delay, and I am at risk of incurring losses with each day that the incorrect images remain on my listing. Also when i try updating the image from edit listing section it gives this error: 'The MAIN image that you have submitted shows a product that is different to the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds with the product shown in your MAIN image.' I have also tried to upload images through upload images option from the catalogue section. It has been 2 days since i made the case with Amazon but still haven't received any response. My case ID is : 10374913102

29 views
0 replies
Tags:ASIN, Images, Listings
00
Reply
user profile
Seller_fHRDOxn573Leb

All images on our product listing had been changed

I created my product listing and shipped the items to the Amazon Fulfillment Center. While the listing and images were initially correct, I noticed today that the product images have now changed to those of a completely different product. I am also unable to update or change the images myself. This is my first product on Amazon, and I have just started selling. The issue is causing a significant delay, and I am at risk of incurring losses with each day that the incorrect images remain on my listing. Also when i try updating the image from edit listing section it gives this error: 'The MAIN image that you have submitted shows a product that is different to the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds with the product shown in your MAIN image.' I have also tried to upload images through upload images option from the catalogue section. It has been 2 days since i made the case with Amazon but still haven't received any response. My case ID is : 10374913102

29 views
0 replies
Tags:ASIN, Images, Listings
00
Reply
user profile

All images on our product listing had been changed

by Seller_fHRDOxn573Leb

I created my product listing and shipped the items to the Amazon Fulfillment Center. While the listing and images were initially correct, I noticed today that the product images have now changed to those of a completely different product. I am also unable to update or change the images myself. This is my first product on Amazon, and I have just started selling. The issue is causing a significant delay, and I am at risk of incurring losses with each day that the incorrect images remain on my listing. Also when i try updating the image from edit listing section it gives this error: 'The MAIN image that you have submitted shows a product that is different to the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds with the product shown in your MAIN image.' I have also tried to upload images through upload images option from the catalogue section. It has been 2 days since i made the case with Amazon but still haven't received any response. My case ID is : 10374913102

Tags:ASIN, Images, Listings
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