Unable to create a removal order & dispose of unsaleable inventory
Unable to create removal orders, and unable to automatically remove and dispose of unsaleable inventory
I have contacted the account support team many times but no solution has been found
It has seriously affected our inventory performance and increased a lot of inventory costs
@Spencer_Amazon
@Ezra_Amazon
@Julia_Amzn
@Angie_Amazon
@Simon_Amazon
@Sakura_Amazon_
@Maja_Amazon
@Roberto_Amazon
@JiAlex_Amazon
7 replies
Spencer_Amazon
Hello @Seller_IjxuOasxZQa9v,
Can you please share the latest case ID with me? I will gladly look into it.
Regards, Spencer
Seller_IjxuOasxZQa9v
Thanks for your reply. Our most recent case ID is 10952978082
Spencer_Amazon
Hello @Seller_IjxuOasxZQa9v,
I checked the case and Amazon is still investigating.
Let´s keep in touch.
Regards, Spencer
Seller_IjxuOasxZQa9v
Thanks for your help
Amazon has been investigating this case for a long time, almost a month.
The previous case was investigated for 2 months, but it was closed without being resolved
Unable to create a removal order, which greatly reduced our inventory performance and increased a lot of inventory costs
We hope you can help us resolve it, thanks !
Seller_IjxuOasxZQa9v
Hello Spencer
As of today, we are still unable to create removal orders or disposal orders,
This has caused our warehouse utilization to reach 40 weeks and we have to pay high storage fees every month
Please help us, thanks
Regards
Spencer_Amazon
Hello @Seller_IjxuOasxZQa9v,
I am still following your case. The latest update was today in case 11178588372.
The team is still investigating, the case will remain open.
We stay in touch.
Regards, Spencer