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Overwriting / Hijacking of Brand Name
Hello @Manny_Amazon
I am raising the same problem as many other sellers: The Brand name for one of my ASINs as abruptly changed without my knowledge or permission. For years my brand name was "Screw The Cork" and then one day it randomly changed to "WERPOWER". It seems this WERPOWER brand has taken over the Brand for my product (ASIN B082DS9YJ6)
I am the only seller for this product and given that the product is private label, there will not be any other sellers of this product. I opened ID 16765056181 and the provided a useless response. I simply want the correct brand name to be restored. It's in everybody''s best interest to avoid incorrectly named brands! Can you please help with this.
Thanks!
19 replies
Seller_13az6oCSP8WPM
Same issue as discussed by @Seller_gwzuNYC3ogYNoand @Seller_tGTHtiw1BrAe5in this forum:
https://sellercentral.amazon.com/seller-forums/discussions/t/3932d0f0-c422-452b-bea8-519d4ab85ed3?postId=98706f09-93c0-4d60-b80d-254d006513ba
Seller_S9GHoSdpBtbtq
I have been reporting this kind of thing every month for the last 1 year and I'm getting really sick of how dumb seller support it. They keep insisting that its owned by another seller and even when the catalogue team verified that the product has been changed illegally through performing a check in the history of change, they still say they can't do anything.
simple things like escalating or raising a ticked to the internal team is so dam hard by collecting a salary and doing almost nothing is easy.
Sandy_Amazon
Hello @Seller_13az6oCSP8WPM
Thank you for your post here on forums. My name is Sandy from the Community manager team.
I see you as the ASIN creator and escalated your case to internal teams for further review. Please allow up to 10 business days for the team to review your case.
Thank you for your patience.
Sandy
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