Missing FBA Units – No Response from Amazon Support | Case ID: 11076741532
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Seller_AHZw2kFjsMLhn

Missing FBA Units – No Response from Amazon Support | Case ID: 11076741532

Hi @Noor_Amazon_ and @Amazon team,

I need urgent assistance regarding a missing FBA shipment.

Shipment sent: 15th April 2024

Last FBA update: 2nd May 2024

Missing units: 28

Case ID: 11076741532

Despite multiple emails, chats, and calls, I have not received any response or resolution. This delay is seriously impacting my business operations and inventory planning.

I am requesting the Amazon team to escalate this issue and provide a clear update on the investigation status.

Please look into this as soon as possible.

Thank you,

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4 replies
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Tags:Lost shipment
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4 replies
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Seller_AHZw2kFjsMLhn
In reply to: Seller_AHZw2kFjsMLhn’s post

@Noor_Amazon_ please escalate my isssue

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Adam_Amazon_
In reply to: Seller_AHZw2kFjsMLhn’s post

Hello @Seller_AHZw2kFjsMLhn,

Thank you for your post. I can see that the case has been resolved. Can you confirm?

Adam

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Seller_4QrdT6k32bEwP
In reply to: Seller_AHZw2kFjsMLhn’s post

still my FBA invetory order id; FBA15JX4D556 barcode;AAE0622858546its missing yet

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Seller_SW9iV7KhroRq4
In reply to: Seller_AHZw2kFjsMLhn’s post

Have requested the removal of a unit (Hisense 75Q6N) from FBA and get it transported to our warehouse 3 weeks ago but still not received the said unit. Please look into this and do the needful

Rusadaf Online Tech

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