Unable to add Delhivery tracking Id on selfship orders.

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
India
imgSign in
Country changed
user profile
Seller_RHVaqTKaWaEGf

Unable to add Delhivery tracking Id on selfship orders.

I am using Delhivery and Xpress bess carrier partners for all my parcels, The problem is only in updating the tracking ID of the delhivery courier company, all other companies are working fine. Tracking ID used to be 15 digits earlier but now the delivery courier company has made its tracking ID 16 digits, due to which it is not being accepted on Amazon. Please Amazon team update it in your system, it will be resolved.

106 views
8 replies
Tags:Seller fulfilled, Shipping
10
Reply
8 replies
user profile
Noor_Amazon_

Hi @Seller_RHVaqTKaWaEGf,

Have you reported this to Seller Support?

Noor

20
user profile
Seller_TuJeyYQR4XdKK

whatever Make sure to report issues on seller support for record sake, do it now.

00
user profile
Seller_NsprIAfSdOAeh

My Account Listing Was Not Active For Reason Valid Tracking Rate Down Please Help Me

00
Follow this discussion to be notified of new activity
Go to original post