I appealed some video games for not being "Children's Toys" and received this response below.
My question is. Is this normal? Is this correct? Most of these games are 18 rated games (e.g. Deus Ex) Why are they being classed as Children's Toys.
"Dear Selling Partner,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is a toy and subject to the compliance requirements.
Why is your product classified as toy?
Due to European Directive and Standard regulations, as well as Amazon’s requirements, products are classified as toys depending on various characteristics, including their play value, child-appealing characteristics, manufacturer recommended minimum age, as well as other factors.
If you would like to list toys on Amazon, please apply by submitting the following items:
(a) Genuine product images or its packaging showing:
(1) CE marking;
(2) Brand owner’s name or registered trademark, and the address where the brand can be contacted;
(3) Product Identifier.
By providing all-edges, optimal-quality images of the product or its packaging, you ensure that all of the above requirements are met and reduce the possibility of delays in approval process.
(b) EC Declaration of Conformity - This document can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
We kindly inform you that the EC Declaration of Conformity must contain:
• Product Identifier (product image or model number or product description corresponding to provided product images)
• Toys Directive 2009/48/EC and/or other applicable directives
• EN 71-1: Mechanical and physical properties and/or other applicable EN standards
• Signature, name, function of the signatory"
I appealed some video games for not being "Children's Toys" and received this response below.
My question is. Is this normal? Is this correct? Most of these games are 18 rated games (e.g. Deus Ex) Why are they being classed as Children's Toys.
"Dear Selling Partner,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is a toy and subject to the compliance requirements.
Why is your product classified as toy?
Due to European Directive and Standard regulations, as well as Amazon’s requirements, products are classified as toys depending on various characteristics, including their play value, child-appealing characteristics, manufacturer recommended minimum age, as well as other factors.
If you would like to list toys on Amazon, please apply by submitting the following items:
(a) Genuine product images or its packaging showing:
(1) CE marking;
(2) Brand owner’s name or registered trademark, and the address where the brand can be contacted;
(3) Product Identifier.
By providing all-edges, optimal-quality images of the product or its packaging, you ensure that all of the above requirements are met and reduce the possibility of delays in approval process.
(b) EC Declaration of Conformity - This document can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
We kindly inform you that the EC Declaration of Conformity must contain:
• Product Identifier (product image or model number or product description corresponding to provided product images)
• Toys Directive 2009/48/EC and/or other applicable directives
• EN 71-1: Mechanical and physical properties and/or other applicable EN standards
• Signature, name, function of the signatory"
Hello @Seller_9fA2L82vl2c6V,
Thanks for the thread, have you tried appealing against the decision? Have you received a further reply?
I appealed some video games for not being "Children's Toys" and received this response below.
My question is. Is this normal? Is this correct? Most of these games are 18 rated games (e.g. Deus Ex) Why are they being classed as Children's Toys.
"Dear Selling Partner,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is a toy and subject to the compliance requirements.
Why is your product classified as toy?
Due to European Directive and Standard regulations, as well as Amazon’s requirements, products are classified as toys depending on various characteristics, including their play value, child-appealing characteristics, manufacturer recommended minimum age, as well as other factors.
If you would like to list toys on Amazon, please apply by submitting the following items:
(a) Genuine product images or its packaging showing:
(1) CE marking;
(2) Brand owner’s name or registered trademark, and the address where the brand can be contacted;
(3) Product Identifier.
By providing all-edges, optimal-quality images of the product or its packaging, you ensure that all of the above requirements are met and reduce the possibility of delays in approval process.
(b) EC Declaration of Conformity - This document can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
We kindly inform you that the EC Declaration of Conformity must contain:
• Product Identifier (product image or model number or product description corresponding to provided product images)
• Toys Directive 2009/48/EC and/or other applicable directives
• EN 71-1: Mechanical and physical properties and/or other applicable EN standards
• Signature, name, function of the signatory"
I appealed some video games for not being "Children's Toys" and received this response below.
My question is. Is this normal? Is this correct? Most of these games are 18 rated games (e.g. Deus Ex) Why are they being classed as Children's Toys.
"Dear Selling Partner,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is a toy and subject to the compliance requirements.
Why is your product classified as toy?
Due to European Directive and Standard regulations, as well as Amazon’s requirements, products are classified as toys depending on various characteristics, including their play value, child-appealing characteristics, manufacturer recommended minimum age, as well as other factors.
If you would like to list toys on Amazon, please apply by submitting the following items:
(a) Genuine product images or its packaging showing:
(1) CE marking;
(2) Brand owner’s name or registered trademark, and the address where the brand can be contacted;
(3) Product Identifier.
By providing all-edges, optimal-quality images of the product or its packaging, you ensure that all of the above requirements are met and reduce the possibility of delays in approval process.
(b) EC Declaration of Conformity - This document can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
We kindly inform you that the EC Declaration of Conformity must contain:
• Product Identifier (product image or model number or product description corresponding to provided product images)
• Toys Directive 2009/48/EC and/or other applicable directives
• EN 71-1: Mechanical and physical properties and/or other applicable EN standards
• Signature, name, function of the signatory"
I appealed some video games for not being "Children's Toys" and received this response below.
My question is. Is this normal? Is this correct? Most of these games are 18 rated games (e.g. Deus Ex) Why are they being classed as Children's Toys.
"Dear Selling Partner,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is a toy and subject to the compliance requirements.
Why is your product classified as toy?
Due to European Directive and Standard regulations, as well as Amazon’s requirements, products are classified as toys depending on various characteristics, including their play value, child-appealing characteristics, manufacturer recommended minimum age, as well as other factors.
If you would like to list toys on Amazon, please apply by submitting the following items:
(a) Genuine product images or its packaging showing:
(1) CE marking;
(2) Brand owner’s name or registered trademark, and the address where the brand can be contacted;
(3) Product Identifier.
By providing all-edges, optimal-quality images of the product or its packaging, you ensure that all of the above requirements are met and reduce the possibility of delays in approval process.
(b) EC Declaration of Conformity - This document can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
We kindly inform you that the EC Declaration of Conformity must contain:
• Product Identifier (product image or model number or product description corresponding to provided product images)
• Toys Directive 2009/48/EC and/or other applicable directives
• EN 71-1: Mechanical and physical properties and/or other applicable EN standards
• Signature, name, function of the signatory"
Hello @Seller_9fA2L82vl2c6V,
Thanks for the thread, have you tried appealing against the decision? Have you received a further reply?
Hello @Seller_9fA2L82vl2c6V,
Thanks for the thread, have you tried appealing against the decision? Have you received a further reply?
Hello @Seller_9fA2L82vl2c6V,
Thanks for the thread, have you tried appealing against the decision? Have you received a further reply?