Amazon or it AI bot all of a sudden picks of some best selling products and issues a restricted products warning! We have 6 ASINs affected saying there is plastic in the products. We are 100% plastic free company and do not sell any products that has plastic in them as its against our own policies. All our products are home compostable and biodegradable on their own.

The products which has been put out on the warning are made from fallen plant leaf! there is no certificaiton for such products, its just common sense that the product is made from raw fallen leaf and nothing else. The EBC content of the listing has all the details on them, we have been telling this to the support both on the call and in writing but its all of no use and same standard emails outcome.

Just to add we also won Amazon small business of year specifically on selling these products, but again the system is so messed up to get something so easy to be resolved. If amazon is taking a note here, below are the affected ASIN

B088X51MPY

B088X4L255

B088X4HYDY

B0C15L1ZCW

B0797KJGF3

B0797GDVDY

Its coming to a point where the work is far more than the business output!

A brand I've owned for many years has fraudulently been raised in Germany and strike raised again most of the ASINs.

I've reached out to the person who raised this and brand registry with no response.

The brand has been registered with BR on amazon seller and vendor so it's disappointing such a thing can happen, its crazy you can turn over 3m with amazon and poof its gone with a few clicks :(

Hello guys,

I noticed ive not been able to do any disbursements for a while, I usually disburse every 2 days or so. Upon checking my account have the "Account Level Reserve " on it now and I dont know why. This has totally changed the way our business can operate, we are an amazon seller business only and holding onto the funds is actually already taking its toll.

I have a perfect amazon UK account, no issues, been a seller for 10 years and not had to deal with this before. Is this something that can be removed?

I contacted seller help and all they said was they cant tell me when it was put on, they cant remove it and they understand how much of a negative effect it will have.

Why do this to sellers who have proven themselves over a long period of time?

The money in the reserve is in a negative, can someone please explain to me how this works as the seller help just wouldn't entertain it.

many thank