My flat files keep having error code 5002
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Seller_GU23YAL1KQMl3

My flat files keep having error code 5002

I have tried to get my case (15986337301) escalated, but nothing has happened. I am putting all the correct information into my flat file to change the category of a few of my listings. These particular listings were changed by Amazon without my permission. This is causing me to lose sales and money. I need my listings to all be under the same parent ASIN. Please help with this issue.

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Create and Manage Listings
Tags:ASIN, Listings, SKU, detail page
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Cooper_Amazon
In reply to: Seller_GU23YAL1KQMl3’s post

Good Evening @Seller_GU23YAL1KQMl3,

I just took a look at CASE ID 15986337301 and it appears the team wrote back to you about 13 hours ago requesting you try a full update to your listings and have provided directions on how to do so within the case. Please advise if you have any questions to support on CASE ID 15986337301 or to us on this thread and we'd be happy to help. We look forward to hearing back from you soon. Have a good weekend.

Sincerely, Cooper_Amazon

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