I am listing a product in generic with no product id so when I try submitting my listing a message comes up ‘gtin exemption required, apply now’. I click on that and it takes me to another page which is blank, hence I cannot apply. When I check selling applications, it shows gtin exemption and says its approved. Makes no sense to me, as that message to apply for gtin exemption is there no matter what. I am so stuck.

hello!

im currently struggling with creating listings with variations using GTIN exemption. the built-in product builder doesnt allow to do so, ive found a forum post previously that claimed they managed to do so using file upload, which i have been trying for weeks but, even when precisely following the templates, it still creates separate listings and fails to register the parent SKU. in the processing summary it says that the row with the parent is missing info that only the children would need. if anyone has managed to do this, would you be kind enough to share what exactly you filled out for the parent row? i am starting to go crazy with this, especially after having to wait over 24h each time after deleting the failed listing attempts to wait for the database to update.

thanks in advance

I am listing a product in generic with no product id or brand. When I try submitting my listing a message comes up ‘gtin exemption required, apply now’. When I click on apply now it states GTIN is approved. However it does not allow me to submit the record.

I spent some time with the customer service rep and we recreated the listing, and I took full screenshots of the steps, saving at each step. Even if I save the listing as draft, and come back to it later it displays the record under complete your draft but upon clicking review and submit - it opens a blank record template which no data.

There should be no need to create multiple GTINs, and saved records should still be populated with data. My GTIN was approved on the 25th October and since then it has created multiple GTINs, each time not recognizing on the input form that a GTIN is already approved. External product ID flags up with apply for GTIN, and when you click it each time its states it approved.

This is a never ending loop and does not allow you to submit a product listing,

My Case ID 10456640072, has all the full product listing walk through

.