I have active FBA inventory but I can not activate inventory Please help me

My account is Active and in Good Condition Health

I urgently need assistance to make my inventory available for sale on the German marketplace. This matter is extremely urgent and is significantly impacting my business operations.

case ID 10179516162

Fix stranded inventor

@Seller_bXBAsMcSAfzoy

@Seller_06JS7friV1yzw

I am writing to express my utter frustration and disappointment with Amazon's recent actions. We have been operating on the European domain for the past eight months without any issues. However, due to a mistaken login to the US marketplace, all our European accounts have been deactivated for the past two weeks. This is completely unacceptable.

I am beyond frustrated with how Amazon has treated us. What kind of system allows for such a drastic and unwarranted action? What kind of policy punishes a business so severely for a simple mistake? This decision is not only unreasonable but also incredibly harmful to our business.Who gave you the right to deactivate our accounts and disrupt our livelihood? Your actions have caused significant disruption and loss to our business, and it seems like no one at Amazon cares about the impact on their customers.We demand immediate action to rectify this situation. Our accounts need to be reinstated without further delay, and we expect an explanation for this policy that allows for such punitive measures over a simple login error.I am extremely disappointed with Amazon's handling of this situation, and if this issue is not resolved promptly, we will have no choice but to take further action to protect our business interests. We also booked for an interview but still didn't get any sort of invitation for the 3rd slot. It's an order to make the process fast.

Regards

Team Dookan

HI all,

I'm seeking assistance with a persistent issue that has impacted my ability to manage my business effectively. Despite numerous attempts to resolve it, I haven't received a satisfactory resolution yet.

The problem revolves around a notification that we received that we do not meet the definition of being EU established for VAT purposes. We have received no payments from Amazon since Jan Jan 3 and now have over EUR34,000 that we cannot access.

We are a fully registered VAT compliant company in Germany, I have provided company accounts lodged by our accountants, bank statements showing where VAT is paid by our company. I have supplied a letter from the tax authorities to show that our VAT is fully paid and up to date. They are now insisting that we owe over EUR106,00 in back payments for VAT.

I have called our account health specialist so many times, they keep insisting that everything appears ok at their end, just to wait for a response. The response we get is different every time, sometimes requesting the same information over and over again.

I have also escalated a complaint to management-ape@amazon.lu where apparently I will receive a response in 14 days but I have yet to receive one.

I just don't know where to go from here. I think its time to receive legal advice, is there anyone else currently in this situation ??

Looking forward to any insights and suggestions. Thanks!

@Steve_Amazon

@CR_Amazon

@Micah_Amazon

@Quincy_Amazon

@Bryce_Amazon

@Sandy_Amazon

@Yvett_Amzn

@Jadore_Amazon

@Cooper_Amazon