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Mistakenly identified as a knife product
Hello, my product is Car Window Tint Kit, but it is judged as a blade product by the system. My product does not contain blades. I have been dealing with it for a long time. Can you help me check how to appeal? Thank you
CASE ID: 10846844542
@Julia_Amzn
10 replies
Seller_7Gl7p8Nn2bEQV
ASIN: B09M727MJT
We are not accepting applications to sell the following products:
Other rp_3p_offer New, Used, Refurbished, Collectibles
Other kitchen categories in refurbished condition
Other kitchen categories in collectible condition
They did not provide any explanation or warning, nor did they provide any way to apply to sell. Even though my product is not in the knife category, I still followed their instructions to age verify the listing, and the scary thing is that they still did not restore my product. However, there are still many sellers in this category who continue to sell. I really need your help @Ezra_Amazon
Seller_76AUwmqvSyRIM
Bullet point - "The cutter tools is made of premium metal" - is this not a blade?
Product description - "1x cutter Knife + 5pcs blades" - ???
Seller_76AUwmqvSyRIM
I don't know what you mean by "I have modified my link description".
The listing still states that the item contains a cutter and 5 blades.
I don't know how you can fix your problem as I don't sell items containing blades. It doesn't matter that the item is not listed in the knives category.
I don't know the Amazon rules surrounding items containing blades and I can only assume that you haven't done whatever is needed for age verification correctly.
Or maybe, age verification is not enough. Have you read all policies regarding blades?
Don't expect Seller Support to give you any good advice or anything that makes any sense, you need to fix this yourself.
Seller_76AUwmqvSyRIM
What do you suggest? Not to mention the presence of a cutter and 5 blades so that the blade/knife policy is no longer applicable?
Seller_7Gl7p8Nn2bEQV
I hope Amazon seller support can come out and deal with my issue @Ezra_Amazon
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