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Seller_HU09FGdJ07Hys
This seller's feedback is a product review
I was shocked, today, to receive a negative feedback without being contacted first.
The first negative in 12 months!
Moreover, it's completely a product review. Moreover, it said that the product was described "As new", when it was described as "used very good".
When I asked the feedback manager to remove it, the immediate reply was "open a case".
When I have opened a case, after 10 minutes, the reply was kinder, but in summary, said: try to remove it with the feedback manager. Classic loop!
Any practical suggestion?
Thank you for your attention.
Guy
Tags:Account Health, Seller Support
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