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Read onlyMy account has been deactivated over three months ago for a listing which was removed twice from the Amazon catalogue. I have been told by customer seller support that this does happen occasionally where the same listing with the same sku is removed twice from the catalogue however this should not have caused my account to be deactivated. Its been over Three months since I have been trying to explain this to seller support, I keep going round in circles, sometimes when they cant find the answer as to why my account was deactivated when I didn't have the listing in my account they copy and paste a generic response just to mark the question as answered or they will just mark it as answered without replying.
I don't understand why they don't check my account to verify that I didn't have the listing in my account instead of causing so much anxiety and stress.
[Moderator Edit: removed personal solicitations]
Hello @Seller_9tce3iYitxsAW
Please note that our teams and support teams cannot intervene or influence with compliance decision, in accordance to our policy. At this moment, our advice will be for you to review performance and if it is available, proceed with appeal process.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex