Listing suspended. Seller Support referencing information in our listing which does not exist.
Case ID: 17904013621
Impact ASIN: B0FCVM6J6R
Looking for help from a human being. It would be a huge mistake to use a trademarked term. We would never do such a thing. AI flagged our listing and seller support is unwilling / unable to read and verify.
Seller support continues to state we created a listing with the brand name: "Philadelphia Eagles"
We have never used this brand name to create listing, have never sold under this brand. Seller Support is 100% wrong.
The brand in our listing clearly states "Winslow & Brody". Seller support is quoting information from our listing which does not and has never existed.
Our listing was flagged by AI and now has been deactivated for POTENTIAL IP Claim. It's 100% inaccurate and not a single human has verified. We keep getting copy and paste responses.
Please assist.
Listing suspended. Seller Support referencing information in our listing which does not exist.
Case ID: 17904013621
Impact ASIN: B0FCVM6J6R
Looking for help from a human being. It would be a huge mistake to use a trademarked term. We would never do such a thing. AI flagged our listing and seller support is unwilling / unable to read and verify.
Seller support continues to state we created a listing with the brand name: "Philadelphia Eagles"
We have never used this brand name to create listing, have never sold under this brand. Seller Support is 100% wrong.
The brand in our listing clearly states "Winslow & Brody". Seller support is quoting information from our listing which does not and has never existed.
Our listing was flagged by AI and now has been deactivated for POTENTIAL IP Claim. It's 100% inaccurate and not a single human has verified. We keep getting copy and paste responses.
Please assist.
14 replies
Seller_8ineEp6prq7LQ
Note: we have even provided screen shots to seller support proving the information they are stating in the claim is inaccurate. Seller Support has been useless in fixing this issue.
Seller_kIukTwdhvntAp
"Please assist."
How about assisting the MODS by combining all the cases and ASINs into ONE POST so that ONE MOD can handle everything instead of multiple posts and multiple people possibly running around trying to help?
Manny_Amazon
Hello @Seller_8ineEp6prq7LQ,
Thanks for posting your inquiry. I've reviewed the details of this issue, and you will need to remove any references to the "NFL" and/or NFL teams such as the Philadelphia Eagles in the "league_name" attribute or across the listing's title and other detail page attributes. This is what is causing the restriction to occur. Once you have done this, please wait up to 24 hours for the restriction to be removed.
If you have done the above and do not see this restriction removed within 24 hours, please let me know and I'll review further.
Regards,
- Manny