We are a UK Based company sending inventory to UK FBA as well as PAN-EU FBA, and then using EFN as a fallback should we run out of stock in Europe (PAN-EU FBA). As a result of this, it has become increasingly difficult to manage our PAN-EU Stock as Seller Central will swap over to EFN / UK FBA Stock when PAN-EU Stock runs out.

Does anybody have a way of clearly separating the stock levels between UK FBA and PAN EU FBA for inventory with the same SKU?

Hi everyone,

I’m an Irish-based seller looking for advice on what feels like an impossible situation with FBA in the UK. I have several hundred units of my product stored in Amazon’s UK fulfilment centre, but my seller account has been deactivated due to not having a UK VAT number.

I do have an Irish VAT number, but Amazon seems to require a UK VAT number just because the stock is physically stored in the UK — even though I’m not actively selling there anymore. The problem is, I can’t legally get a UK VAT number without establishing a UK entity, which I don’t have and don’t intend to set up.

Support keeps telling me to create a removal order, but because my account is deactivated, I can’t access that functionality. They also confirmed Amazon no longer facilitates cross-border inventory movements from UK to the EU due to Brexit, so the inventory can’t be transferred to an EU fulfilment centre either.

At this stage, I just want to get my stock back — ideally sent to Ireland — but Amazon is saying the only way is to ship it to a UK address and then organise my own courier from there. Of course, I can’t even create the removal order to a UK address because of the account block.

I’ve gone back and forth with support multiple times. One person said to raise a ticket to escalate it. Another said they can’t help unless I register for UK VAT. It’s incredibly frustrating, especially since I just want to recover my own property and not leave it sitting there racking up storage fees or being disposed of.

Has anyone else faced this? Is there any workaround — maybe through a courier release or third-party fulfilment service — that worked for you? Any tips on how to deal with this, or who at Amazon might actually help, would be really appreciated.

Thanks in advance.

Hello,

How do you send products in stock to FBA UK from an EU country?

Until now we used FEDEX, which required us to upload an invoice to their portal (a DDP invoice - Direct duty paid - to our UK VAT code) through which they calculated our VAT in UK customs, which we paid through Fedex services.

Then our products reached the UK market and were cleared through the FBA program.

Considering that Amazon UK withholds and then remits the VAT to HMRC, the accounting company recovered the VAT initially paid in customs, which is correct.

Until now everything has been correct, but for some time now all invoices sent via Fedex to Amazon FBA have been passed by the customs authority as income, even if we only took the products into Amazon's custody.

Now we have to pay tax on both the income generated by the custody invoices and the actual sales on Amazon, so we pay income tax twice for the same products. It's total madness, no one knows how to process it correctly.

How do you do this export from EU to UK FBA?