Unable to Access Seller Central Account or Contact Support
Hello,
I'm facing an issue with my Amazon Seller Central account. My account is active, and I haven't received any notifications about suspension or deactivation. However, I’m unable to access any pages within Seller Central, including Seller Support. Each time I try to log in, I see a blank page with no options available.
I've tried multiple troubleshooting steps, including clearing my browser cache, using different browsers and devices, and even trying the Amazon Seller app, but nothing has worked. I also attempted to contact support from a different Amazon account, but they informed me I need to reach out from my seller account—which I can't access.
Has anyone experienced this issue or have any suggestions on how to resolve it? I would greatly appreciate any advice or guidance on reaching Amazon support or restoring access to my account.
Thank you in advance!
9 replies
Sandy_Amazon
Hi @Seller_7OzEul33BfHR4
We are currently reaching out to internal teams to work on this issue, and will update this main post once we have more information.
Some sellers have reported their log in was successful. Would you please let me know if you are still experiencing this issue?
Thank you for your patience.
Regards,
Sandy
