We registered for Amazon services in January 2024, we are now into end of April 2024 however our account is still not active, Our case was forwarded to the Verification team however we keep hearing back that we are verifying your information and will get back to you soon, now it has been close to four months, we have the following message on our account.

"You currently have limited access to Amazon selling services. Your information is currently being validated. We will contact you if additional information is required. Once we have received and been able to validate your data, we can open your Selling on Amazon payment account. Otherwise we might ask for additional information. For more help, Contact Us."

We are being billed monthly for the account however, we are unable to sell online or use any service on Amazon, It would really be appreciated if anyone can help or guide us with this problem.

You currently have limited access to Amazon selling services.

Please provide the following information to gain complete access

Tax Information

North America Market places

While we don't operate in the above mentioned markets we are failing to rectify the issue and is affecting our performance.

Any help in advising on how to resolve this problem will be highly appreciated..

Hello fellow sellers,

I’m encountering an issue with my Amazon seller account, and I’m hoping someone can shed some light on this. My account is about 6 months old, and I've successfully completed all the necessary verifications. However, recently I’ve been seeing the message "Limited access to Amazon selling services" in my Seller Central dashboard.

I reached out to Amazon customer support, and they confirmed that everything on my account is fine, with no issues or restrictions. Despite this, I’ve noticed a significant drop in sales—from an average of 50 orders per day to only 4-5 orders per day. This sudden decrease is concerning, and I’m unsure whether the "limited access" is affecting visibility or if something else might be going on.

Has anyone else experienced a similar issue? What steps should I take next to resolve it? Any advice or insight would be greatly appreciated!

Thanks in advance!