I am a new account. A verifirmation code was sent to me
I am a new account. A verifirmation code was sent to me. But I did not receive any link to confirm the code on Amazon. I sent a message to Amazon support They say to take action. But I don’t have any action in my list. What should I do?
3 replies
Seller_zaI6OvmRclT8u
Contact Amazon support again and explain the issue. Ask them to resend the verification link or guide you step by step. Also, check your spam/junk folder for the email.
Seller_jg11ArcQzVmCj
Cant access account without code, cant make changes without code - the fact is the SMS to receive the code itselt doesnt work and customer care will basically run around in circles saying you need the code without another option to retrieve access - its realy frustrating.
Its best to use an authenticator app since their SMS service to receive the code is unreliable and useless.
Seller_L2ve2S1CvdHdW
If Amazon support is asking you to take action but you don’t see any option, try the following steps:
### **1. Check for the Verification Page Manually**
- Go to [Amazon Sign-In](https://www.amazon.com/)
- Try signing in with your email and password.
- If prompted, enter the verification code sent to your email or phone.
### **2. Resend the Verification Code**
- Go to your **email inbox** and **spam/junk folder** to check if the code is there.
- If not, try to sign in again and request a new verification code.
### **3. Use an Alternative Login Method**
- If you registered with a phone number, try logging in with your phone instead of email.
- If you registered with an email, check if Amazon offers phone verification.
### **4. Contact Amazon Support Again**
- **Go to** [Amazon Customer Support](https://www.amazon.com/gp/help/customer/contact-us/)
- Select **“Login & Security” → “I need help with my account”**
- Explain that you **did not receive any link or action option** and request manual verification.
If Amazon asks you to **take action** but you don’t see anything in your account, ask them to clarify **where to find the action** or if they can verify you manually.
Let me know if you need further assistance! 😊
