Association and fake orders

Hello @Seller_W4BOE8ZB52pKE,

Thank you for following up with this additional information.

what is the relationship between my account and my son's account? Why am I being harmed because of him? The notification above belongs to my son, and as his father, why can't I open my own Amazon account due to his mistakes? I have proven our identities multiple times, but the association has not been removed. I am his father and a free citizen; shouldn't I have my own Amazon account? Why does my son’s mistake affect me?

My son logged into his Amazon account using my computer, which resulted in my account being associated with his

As you noted in your original post, your son logged into his account using your device. This established a personal connection with your sons account. Due to this we have correctly identified a serious concern, as it shows he had access to your device. With his account deactivated, this causes a violation of our code of conduct - multiple accounts policy.

• You may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Since this was correctly identified an this was not due to a business association, contracts and other documents may not exist to show a separation. Since we only provide two paths to reactivation as mentioned previously. Documents, or ensure the associated store is reinstated.

We received your submission. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store. As a result, your account and your selling privileges will not be reactivated.

This conduct violates the Amazon Services Business Solutions Agreement accessible here:

Your Amazon seller account will remain deactivated to prevent harm to our customers, other selling partners, and our store. We will not consider your submission if your request does not provide evidence that you will no longer pose a risk.

This is a rejection notification, this is also a final notice and typically associated with a final decision. These situations are associated to an identity and supply chain verification. This situation requires that your son provides invoices for all ASIN in their manage inventory at the time of deactivation, this includes ASIN that have not sold. If these ASINs are associated to brands, we will require a letter of authorization for the listed brands.

We will also require that they provide a government issued ID including both sides in color, a valid utility bill, some situations will require a bank statement but I would ask that you refer to the original deactivation notice from his account. These documents will all need to reference his physical address and match 100% on how it's listed in the account. This include shorten words like st for street, or other types of abbreviations.

Although I cannot guarantee their account will be eligible for reactivation, if you can provide enough supporting evidence that verifies compliance with our policies, he may be eligible for reactivation. I would suggest communicating with your son on the situation to understand what exactly happened.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.