Amazon is not responding to my cases
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #10077642342
2. #10105310682
3. #10128896752
4. #10180242802
5. #10181266002
6. #10202555102
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you,
4 replies
Seller_ZVAz3d5lZuGid
This is NOT Amazon support, but just a forum of other sellers. None of us can do anything to resolve your cases. You could try to ask them to escalate to a manager or more senior person.
Seller_GK5kQEXpZI6fr
We have about 40+ support cases open at the moment and there has been no response from any of them today.
The chat and phone aren't available either so they must be on a training day or something.
Hopefully normal service will resume soon!
Julia_Amzn
Hello @Seller_Z1cL6dI9uacNU,
Thank you for reaching out to the UK Seller Forums.
Do all those cases refer to the same issue?
Best,
Julia.
Amazon is not responding to my cases
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #10077642342
2. #10105310682
3. #10128896752
4. #10180242802
5. #10181266002
6. #10202555102
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you,
Amazon is not responding to my cases
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #10077642342
2. #10105310682
3. #10128896752
4. #10180242802
5. #10181266002
6. #10202555102
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you,
4 replies
4 replies
Seller_ZVAz3d5lZuGid
This is NOT Amazon support, but just a forum of other sellers. None of us can do anything to resolve your cases. You could try to ask them to escalate to a manager or more senior person.
Seller_GK5kQEXpZI6fr
We have about 40+ support cases open at the moment and there has been no response from any of them today.
The chat and phone aren't available either so they must be on a training day or something.
Hopefully normal service will resume soon!
Julia_Amzn
Hello @Seller_Z1cL6dI9uacNU,
Thank you for reaching out to the UK Seller Forums.
Do all those cases refer to the same issue?
Best,
Julia.
Seller_ZVAz3d5lZuGid
This is NOT Amazon support, but just a forum of other sellers. None of us can do anything to resolve your cases. You could try to ask them to escalate to a manager or more senior person.
Seller_ZVAz3d5lZuGid
This is NOT Amazon support, but just a forum of other sellers. None of us can do anything to resolve your cases. You could try to ask them to escalate to a manager or more senior person.
Seller_GK5kQEXpZI6fr
We have about 40+ support cases open at the moment and there has been no response from any of them today.
The chat and phone aren't available either so they must be on a training day or something.
Hopefully normal service will resume soon!
Seller_GK5kQEXpZI6fr
We have about 40+ support cases open at the moment and there has been no response from any of them today.
The chat and phone aren't available either so they must be on a training day or something.
Hopefully normal service will resume soon!
Julia_Amzn
Hello @Seller_Z1cL6dI9uacNU,
Thank you for reaching out to the UK Seller Forums.
Do all those cases refer to the same issue?
Best,
Julia.
Julia_Amzn
Hello @Seller_Z1cL6dI9uacNU,
Thank you for reaching out to the UK Seller Forums.
Do all those cases refer to the same issue?
Best,
Julia.
