Help Needed: Unfullfillable Inventory Marked as "Expired" & No Resolution for Over a Month
Dear Amazon Seller Community & Amazon Team,
I’m reaching out for assistance regarding an ongoing issue with our ASINs (B0DNJHTP17 and all of its child ASINS), which were marked as "expired" and placed in unfulfillable inventory without clear justification. These products (water hammocks) are not consumable or perishable.
We had no choice but to accept the auto removal orders and incur substaintial return shipping costs to our third party warehouse. Despite multiple follow-ups with Seller Support, we still have no resolution or explanation—and it’s been over a month.
Case ID: 17668895651, 17751472211, 17751387691
We’ve followed all steps: open support cases, and patience. But with no progress, we’re turning to the community: We would like escalation if possible.
@Michelle_Amazon @Danny_Amazon @LeviDylan_Amazon @CR_Amazon @Jim_Amazon @Danika_Amazon @Sandy_Amazon @Micah_Amazon @Cooper_Amazon @Dougal_Amazon @Stevie_Amazon @Troy_Amazon @Glenn_Amazon @Quincy_Amazon @TaylorR_Amazon @Jameson_Amazon @Rose_Amazon @Steve_Amazon @Manny_Amazon @Emet_Amazon @Cade_Amazon @Ricardo_Amazon @Roberto_Amazon @Charly_Amazon @Atlas_Amazon @Josh_Amazon
2 replies
TaylorR_Amazon
Hello @Seller_9Ov7hncOqTFUW, thank you for posting! I am reviewing your case now and will escalate if necessary. If any mislabeling or incorrect removal orders are determined to be Amazon's fault, you may be eligible for reimbursement. I will let you know when I have more information!
TaylorR_Amazon
Hello again @Seller_9Ov7hncOqTFUW, the partner team has reached out to you via case 17986589991 to assist you further.