Search Suppressed
This week, all of our listings have been removed from Amazon. Five of them say "Search Suppressed" for a "Missing Description" that I know was there prior to this week. Our sales have stopped completely, having not sold a thing since Friday last week. When I search for our listings, I am redirected to a competitor's listings. I am unsure what changed in the policies, but simply inputting a new description does not fix it. I have attempted this 3 times now, and after the forecasted 15 minutes of wait time, they remain search suppressed for a missing description. Even after 24 hours, they are still suppressed.
Please help me make sense of this.
4 replies
Seller_ro7hWWIqhTNxh
I don't have a solution for you (I wish I did!), but the same thing happened to me. I have submitted an updated description several times now and it never takes. I have contacted seller support. This item was selling prior to this, and I have no idea why it was supressed in the first place, and so far can't figure out how to fix this. I will be following in case anyone has any ideas!
Michelle_Amazon
Hello @Seller_hiAQrbLEqPzLz,
Michelle with Amazon here. I am sorry to hear about your listing issues. Do you have a case with Seller Support for your issue so I can take a look? If not, please start here and provide me with the case once you create it so I can review it.
Looking forward to hearing back from you!
Michelle
