buyer openly shamelessly asks for a reimbursement , threatens for negative review clear SCAM!!

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Seller_wZnRVEjY93Lys

buyer openly shamelessly asks for a reimbursement , threatens for negative review clear SCAM!!

So a buyer placed an order, when item was received, he writes to me and tells me the product is not worth the price and he wants a "compensation" because the quality is not good. I tell him that I am arranging a free return for him that he can return the item .

He says he won't return the item, he threatens me openly with a negative review if I do not reimburse him. He doesn't tell me what is wrong with the product.

I get furious with such scammers who cannot afford a 19 Euros product!! They should just not F***ing buy it!!

He left a negative review. I have opened a case. Lets see what happens. If amazon actually helps or shoves its own policies up its ***

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Tags:Customer, Negative reviews, Refunds
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Nano_Amazon

Hello @Seller_wZnRVEjY93Lys

Thank you for contacting Amazon Forums. I've checked your account, and I see that you have a case with our support team ending in 5352, which is related to this topic.

My recommendation is to follow the steps that were given to you in the case, as it is the right process for both reporting a review that you consider to be false as well as for a buyer if that were the case.

We will inform you of the investigation's outcome once the steps are complete. Remember, if you have any further questions, you can reopen the case with our support team, who will be available to assist you.

Nano

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