Hello,

Case ID: 9957094922

We are a well-established manufacturer and retailer of beer, wines and spirits. I have been attempting to get our request for gl_wine approved for many weeks. Unfortunately, we receive the same auto-response with no information on how to proceed.

I have reviewed the help pages: Beer, Wine & Spirits, Beer, Wine & Spirits product types, Categories and products that require approval.

Please advise how to proceed with our application.

Thanks

Hello,

In November, we listed three products in the pet shampoo category, and everything was running smoothly. However, a few weeks ago, we noticed that the listings for these products were no longer editable and began requiring approval. The issue is that we are unable to request approval for these products anymore.

Support has informed us that there’s no way to request approval because our previous attempt was denied. However, we never received any notification about this denial—there’s nothing in our Account Health dashboard or Performance Notifications.

At this point, we’ve been given no other solution except to stop selling these three products on Amazon. Has anyone experienced a similar situation?

@Seller_Huz6FT08OxHAR@Seller_XUNeUuvrQDpgPcan you help as well?

Many thanks

I want to try getting one of my product listings re-instated but can't find how to do it.

When I click 'Fix listing issue' I'm told 'Offer was removed 1970 days ago', which sounds about right. I'm also invited to 'Request selling approval for policy compliance, Reason: Product requires approval to sell.'

However, when I click through I'm told:

'Zero product policy violations. You do not currently have any product policy violations.'

Which means I can't request approval!

How can I get out of this bind? I am the Brand Owner.