Dear Madame/Sir,

On May 16, my account was deactivated for identity verification. I was asked to fill out a form for a video interview. I filled out the form. I chose 3 time slots for the interview. These dates are May 21, May 24 and May 30. But there was no turning back. And no one called me on the dates I chose for the video interview. My account is currently deactivated and I cannot make sales, I ordered new products but I cannot create lists and update my stocks. Could you please help me with the identity verification video interview? I wanted to select the date again from the form, but it did not allow me because I had selected it before.

Best Regards

Ayhan

Hello Team

my account got deactivated on 11 april 2024 due to Uk VAT establishment purpose. the reactivate button was disabled on my account health dashboard.

on 10th june, i received performance notification with title "Your Amazon.co.uk account" saying "Thank you for selling on Amazon. As an enhanced security measure, we require you to complete an additional identity verification interview by video call with an Amazon associate. " I proceed with the form submission and finally did interview call for ID verification on 21 june 2024 and receive the confirmation on same day. screenshot attached. the person who took interview told me i will get confirmation within 48 hours.

its been a week now, no email was received. upon contacting account team today, they told me the review has not been made yet.they confirm the same in email today. (proof attached).

now kindly update us on this matter as when our account will be verified as i have verified my passport which the interviewer asked me to do.

Hello,

I have requested my holdings funds and amazon wanted to video call with me. It was written 20 May, 10:00 am in Greenwich Mean Time, i live in london and we are in British Summer Time at the moment. Which means 10:00 am is 11:00 am here. I waited 15 minutes after 11:00 am for amazon to attend this meeting however they didnt. I think they might attended at 10:00 am. It is confusing and i missed my video call. What can i do now to rearrange a new meeting with amazon or are they going to send me an email again for other slots that i already choosed to attend this meeting ?

Regards,