Products were out of stock but there was no indicated they were all sold out
My products were out of stock, but there were no indicator of sold out.
Here are the info:
ASIN: B0FDDJQ48H
SKU: LB-PFT3-P0UV
Seller_9DGJuawmaUwxa
this is the Seller Support Case Id: 17998705691
For 12 days since the day Amazon received my package my items has still been Out of Stock. I have not found any error with it. Why was there a secret?
7 replies
Jameson_Amazon
Hi @Seller_9DGJuawmaUwxa,
Thank you for reaching out about this!
When you have a moment, I would recommend reading through this resource that provides some possible scenarios as to why your inventory could be showing as out-of-stock.
If you feel that none of these reasonings apply to you, please send me your Seller Support case IDs for this. I'd be happy to take a further look into those correspondences to see how I can best help here.
Thanks again,
Jameson
Jameson_Amazon
Thank you for providing this case ID, @Seller_9DGJuawmaUwxa!
I just took a look into that case and it seems like the shipment was in the receiving phase during the time of this conversation - happy to see things were on the right track!
Just checking in, has there been any updates to this shipment since posting?
If the inventory is not properly received once the shipment is in the "closed" status, please reach back out to me in this thread so I can then further assist.
Thanks again,
Jameson
