Hello I woke up this morning to see a nice email saying my VTR is below 95% and is currently 72%. We were also taken off the premium service/no longer eligible.

We use Royal Mail 48 and 24 via 2nd class large letters. All via AMAZON BUY SHIPPING as well. This is no longer accepted? what on earth...?

Tracked options are too expensive for low value items.

I guess our Amazon business is over?

I have the same issue I woke up to multiple emails stating my VTR has dropped from 100% to 75%. I have purchased all my labels through Amazon Buy Shipping.

Hi all,

Has anyone any guidance on Amazon VTR please? We use 100% Amazon Buy Shipping and our VTR has now dropped to under 95%. It appears the carrier had a problem with the parcel however the parcel was still delivered within time. Delivery date needed to be between 9th - 10th October and it was received on 9th October - yet I've still been hit with a VTR issue? Appreciate any support.