The variant that was successfully appealed cannot be merged in the backend. There is a problem with the system.
I received a performance notification to review my variant violation. Now the review has passed, but I checked the backend variant and it is bound, but my frontend link is not linked with other links. I opened a case to the seller support team and hope to help me restore the merged link! But from December 5th to December 11th, my variant is still in a disassembled state and cannot be merged.
Now my request is whether I can contact the Amazon system backend team to fix the bug in the system. My sub-variant has no evaluation or is in a disassembled state. Now the product has been put on the shelf and is about to be sold. I don’t know what to do.
ID 16781330231
1 reply
Cooper_Amazon
Good Evening @Seller_lOa13uYeV6jd4,
The variations you are trying to regroup and link up are still invalid and they will receive another violation if they keep them together. The variation you are using for color is not accurate. A color variation is the same product but in a different color (not pattern or character) .
-->HERE<-- is the variation help page that helps describe best practices for variation creation.
For next steps, you should look into removing the parent ASIN and begin listing the parent and child ASINs as individual units so you don't continue to get in trouble for invalid variations.
Feel free to let us know if you have any additional questions regarding the outcome of this investigation. Have a good night.
Sincerely, Cooper_Amazon
