Title of product not correct, we are the only sellers of this product and can't change title! Title states size 10-12 socks and two pairs when they are a 5-7 and one pair!
I have tried and tried to change the title of a pair of socks for Raynaud's sufferer's. We are they only sellers on Amazon as we have a letter from the manufacturer stating we have authorisation to sell this product. We have given Amazon proof of this and the product with the EAN number on. We now have had a Voice of the Customer poor review because of this and still our last support case from the 3rd Feb is still pending Amazon Action! Please can anyone point us in any direction to resolve this or how we can actually speak to someone........
Title of product not correct, we are the only sellers of this product and can't change title! Title states size 10-12 socks and two pairs when they are a 5-7 and one pair!
I have tried and tried to change the title of a pair of socks for Raynaud's sufferer's. We are they only sellers on Amazon as we have a letter from the manufacturer stating we have authorisation to sell this product. We have given Amazon proof of this and the product with the EAN number on. We now have had a Voice of the Customer poor review because of this and still our last support case from the 3rd Feb is still pending Amazon Action! Please can anyone point us in any direction to resolve this or how we can actually speak to someone........
3 replies
Spencer_Amazon
Hello @Seller_kjhMpaRz85gN1,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Title of product not correct, we are the only sellers of this product and can't change title! Title states size 10-12 socks and two pairs when they are a 5-7 and one pair!
I have tried and tried to change the title of a pair of socks for Raynaud's sufferer's. We are they only sellers on Amazon as we have a letter from the manufacturer stating we have authorisation to sell this product. We have given Amazon proof of this and the product with the EAN number on. We now have had a Voice of the Customer poor review because of this and still our last support case from the 3rd Feb is still pending Amazon Action! Please can anyone point us in any direction to resolve this or how we can actually speak to someone........
Title of product not correct, we are the only sellers of this product and can't change title! Title states size 10-12 socks and two pairs when they are a 5-7 and one pair!
I have tried and tried to change the title of a pair of socks for Raynaud's sufferer's. We are they only sellers on Amazon as we have a letter from the manufacturer stating we have authorisation to sell this product. We have given Amazon proof of this and the product with the EAN number on. We now have had a Voice of the Customer poor review because of this and still our last support case from the 3rd Feb is still pending Amazon Action! Please can anyone point us in any direction to resolve this or how we can actually speak to someone........
Title of product not correct, we are the only sellers of this product and can't change title! Title states size 10-12 socks and two pairs when they are a 5-7 and one pair!
I have tried and tried to change the title of a pair of socks for Raynaud's sufferer's. We are they only sellers on Amazon as we have a letter from the manufacturer stating we have authorisation to sell this product. We have given Amazon proof of this and the product with the EAN number on. We now have had a Voice of the Customer poor review because of this and still our last support case from the 3rd Feb is still pending Amazon Action! Please can anyone point us in any direction to resolve this or how we can actually speak to someone........
3 replies
3 replies
Spencer_Amazon
Hello @Seller_kjhMpaRz85gN1,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Spencer_Amazon
Hello @Seller_kjhMpaRz85gN1,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Spencer_Amazon
Hello @Seller_kjhMpaRz85gN1,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
