How to disable 2 day delivery?

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Seller_a84mYtOUSbbKZ

How to disable 2 day delivery?

I enabled Shipping Settings Automation and Automated Handling time to protect my OTDR, but in the process it forcefully enabled 2 day shipping and because of that 2 day delivery my OTDR will still be at risk.

I had some orders for 2 day delivery and none of the labels were OTDR protected. On top of that, It frustrates customers because the shipping carriers cannot deliver packages with their promised delivery time, and then they keep asking for refunds.

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9 replies
Tags:Fulfilment, Shipping, Shipping costs, Shipping labels, UPS
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9 replies
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Seller_a84mYtOUSbbKZ

Can I get some assistance here?

@Jim_Amazon

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Dominic_Amazon

Hi @Seller_a84mYtOUSbbKZ,

Dominic from Amazon here, happy to try to help with this. The two day handling time would only be enabled for sellers that have a manually configured handling time that is two or more days slower than their actual handling time (also known as a handling time gap).

Was that what was occurring?

Best,

Dominic

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Seller_lU3njDwc1tsUG

Hopefully you have already sorted this out, but you should be able to 'uncheck' 2 day shipping in your shipping template - here's an example of both 2 and 1 day Domestic turned off (unchecked).

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