The similarity of product packaging was judged as infringement
I hate this company
I would rather not close my account, but it is absolutely stupid and ridiculous that it is being deactivated because anyone can lodge an intellectual property complaint. I cannot believe how easy it is to deactivate the account of someone who is a competitor by just saying they are selling a counterfeit product that they have not seen or ordered. Why bother having FBA or MFN accounts if any other seller can file a compliant that is completely unfounded and get them suspended or deactivated?
I have come to hate dealing with this company and I hope you enjpy just being a company of nothing but Chinese drop-shippers.
I am so sick of Amazon's ridiclous policies and horrible seller support.
5 replies
Seller_nRFmxiQg4EGrw
Don't blame Amazon; blame a government that protects IP rights for creators; which means that any complaint has to be taken seriously. Amazon is doing nothing more than avoiding liability; if there is a baseless claim against you, then your lawyer should get involved. But Amazon is not going to take on that responsibility.
Seller_mSOku66YeEpDa
Seller_jciBC8vE6BtES
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Seller_SgMqxs3wAEuSI
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Cooper_Amazon
Good Evening @Seller_eAyeaR6xCf1vE,
Apologize that you are going through this process. If you would like some assistance on this issue, please share the latest CASE ID you filed with support on this issue so I may begin the investigation. Hope to hear from you soon.
Sincerely, Cooper_Amazon