Error 8752
Good afternoon,
Thank you in advance for looking into the following.
We are currently a new seller on Amazon. I keep getting error 8752 message although we have register with GS1.
We have been back and forth with amazon customer service for days on end via phone,chat and email and to no resolution although all the required information was provided,ie product title, GTIN number, screenshot etc.
We are constantly been provided with generic answers which do not solved the issue. the latest case ref is ID 9852710442.
Many thanks
1 reply
Sarah_Amzn
Hello @Seller_tZkZgtqTIPhJr,
Thank you for posting on Forums.
Encountering error 8572 indicates that the product ID you provided doesn't match the brand or product.
To sort this out, I'd suggest following:
- Amazon Generic Product Policy
- List products that do not have a Global Trade Item Number (UPC, European Article Number (EAN), JAN or International Standard Book Number (ISBN))
For more detailed info about the error, you can check out Error 8572.
Kind regards,
Sarah.
