I cannot find the Seller Identity Verificastion for Amazon Australia, I can't find the page where I put in my information.
I'm totally stuck. I cannot get to the place where I can share information with Amazon. I've never seen the page that asks for my passport. Can somebody send me a link?
I've tried a different laptop, a different browser, I've tried different login accounts -
I believe this is the linkIn order to apply for the SIV, click on the link below: https://sellercentral.amazon.com.au/hz/approvalrequest/registration?applicationId=6ab7741f-a907-4aec-72d7-4ee71afa4663

When I click on that link, I go to this page.

When I click on the only open case, it takes me to this message "Not a valid case':

I can get to the same 'not a valid case' page by clicking on the link below, from this page:

https://sellercentral.amazon.com.au/nms/redirect/975e23dd-e75d-3717-b78c-d9fcab7424ed?nt=SELLER_MISCONDUCT_SIV&sk=pdqr5-MUHdzaEMymnMehKK9Fg3E9zKXQ0Cxi4Q--jlKsRXGIwj94aP5f1f2qkZtzB20XFPeZg7hrRdJcq4ydhg&n=1&u=aHR0cHM6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20uYXUvaHovYXBwcm92YWxyZXF1ZXN0L3JlZ2lzdHJhdGlvbg

I've been all over the Account Management page, nowhere does it prompt me to put in my SIV.
Thank you