Notary translated and stamped document claimed as invalid

Our company is expanding our Amazon business and we have decided to create a separate branch in our company to divide Amazon related business from other businesses that we conduct.
Therefore, our company is currently in the process of migrating our Amazon Seller profile to our daughter company.
We have been asked to provide numerous documents that confirm our identity, which we have done.
Unfortunately, we are unable to complete this migration process, because we have been asked to provide a company registration document. Which we have done and it was claimed as ‘invalid’.

We provided a state issued document confirming our company’s existence in our native language, as it is issued only in our native language. The document then was Notary translated, sewed together and stamped proving documents legitimacy.

The document packet consists of the original document + Notary translation that has been attached with a seal and stamp to the document original. This document has been scanned and handed in PDF format, as suggested.

The document was rejected and claimed to be ‘invalid’…
This is absolutely outrageous as it is the highest and most legitimate document we can obtain in our country regarding our company.
We have raised this issue to the Seller Support which have not yet responded, we also sent an e-mail to Jeff. This is the last straw and option we have since we can not seem to get rid of this curse!