Reflecting on 2024: How Was This Year for Your Amazon Business?
Hi everyone,
As we approach the end of 2024, it’s a perfect time to reflect on the year and share our experiences. Whether it was a year of growth, challenges, or somewhere in between, we can learn a lot from each other’s journeys.
Without sharing any confidential details, I’d love to hear your thoughts:
- How did 2024 compare to previous years for your Amazon business—more successful, about the same, or less successful?
- What do you think influenced your experience this year (e.g., product changes, new strategies, market trends)?
- If you faced challenges, what lessons did you take away, and how might they shape your plans for 2025?
Looking forward to hearing your stories.
All the best, Ezra 😊
5 replies
Seller_Nprc5XWvdLYk9
To be completely honest (which I what I hope you want).
There are too many unnecessary stresses caused by Amazon.
The stresses from Amazon far exceed those from other aspects of our business.
For example at the moment we have
A/Z claims granted for us apparently using an invalid tracking number. (but shipping bought from Amazon with Amazon Shipping as the courier - it seems the A/Z claim team and customer support do not recognise the new UK12341234 number sequence in use by Amazon Shipping as valid).
We have orders with shipping bought via ship.amazon for amazon shipping that are not included in any reports or tracking searches on the ship.amazon portal.
constant email reminders telling us we are not compliant with COO (country of origin) but the COO team who we emailed directly - say we are - and to ignore the emails .....
since the vat was charged from August on seller fees the reimbursement calculations for lost fba items does not work (it would normally deduct the vat from the selling price and also deduct fees from the selling price to calculate what a seller would have earnt if the item was not lost and had resulted in a sale) - but it deducts fees gross of VAT which is incorrect as this vat cannot be reclaimed elsewhere as it does not exist - whereas on a completed sale it does exist and is reclaimed from HMRC by the seller as a business expense. It might not be much in the scale of things but with the margins some of us have to work on it is required!
so long/short is that every reimbursement of this type for a UK VAT registered business since August 1st is wrong - but the amazon team insist it is correct.
the list goes on. . . . .
Seller_kKOdRZuhZIPPS
I've pretty much gone out of business.
I'm having to switch to FBM (the last of my FBA stock will be removed on the 10th December) because of not being able to block NI on FBA - as a result, my sales are down by about 80%.
Seller_tQCfsb3zoC4AP
Q1 I have been a seller on Amazon since 2008 this year has been my worst sales ever on the site our daily Christmas sales this year is what I would expect more for Aug /Sept sales
Q2 Amazon red tape which caused us to end all International sales. Amazon blocking products from being listed despite sending dozens of LOAs leicence agreements etc suppressing items mostly for no colour attribute no one has permission to simply add colour ie red on Amazon less than 10% of my inventory is available for sale. Lack of seller support the last case they understood and answered was in Aug 2019
Q3 main challenges is the extreme levels of theft with Amazon sending out messages saying products are lost and to ask for a refund which results in A-z claims which in turn leads to ODR which in turn leads to less sales so we get punished from people stealing from us . No seller support they do not understand English so you have to try and speak to them as if they are 5 years old which is demeaning to both me and them. No tools to fix any problems even for brands I am authourised for cannot fix
Lessons learned from 2008 to 2019 Amazon was top of the class service sales etc ever since the site has become extreme in its hostility towards 3rd party sellers no support no tools to do even the most basic of tasks daily punishments and threats and now worst of all dreadful sales. for 2025 downgrade on Amazon and upgrade and concentrate on other sales channels as on here I am flogging a dead horse. I have several repeat customers who now buy from us on other channels as they cannot find the products on Amazon most due to being either blocked or suppressed one however when told that item was on Amazon they did an experiment my product was on page 38 this was despite me being the only seller with this product most of the search results had nothing to do with my product
2024 on Amazon has been a horrific experience
Reflecting on 2024: How Was This Year for Your Amazon Business?
Hi everyone,
As we approach the end of 2024, it’s a perfect time to reflect on the year and share our experiences. Whether it was a year of growth, challenges, or somewhere in between, we can learn a lot from each other’s journeys.
Without sharing any confidential details, I’d love to hear your thoughts:
- How did 2024 compare to previous years for your Amazon business—more successful, about the same, or less successful?
- What do you think influenced your experience this year (e.g., product changes, new strategies, market trends)?
- If you faced challenges, what lessons did you take away, and how might they shape your plans for 2025?
Looking forward to hearing your stories.
All the best, Ezra 😊
Reflecting on 2024: How Was This Year for Your Amazon Business?
Hi everyone,
As we approach the end of 2024, it’s a perfect time to reflect on the year and share our experiences. Whether it was a year of growth, challenges, or somewhere in between, we can learn a lot from each other’s journeys.
Without sharing any confidential details, I’d love to hear your thoughts:
- How did 2024 compare to previous years for your Amazon business—more successful, about the same, or less successful?
- What do you think influenced your experience this year (e.g., product changes, new strategies, market trends)?
- If you faced challenges, what lessons did you take away, and how might they shape your plans for 2025?
Looking forward to hearing your stories.
All the best, Ezra 😊
5 replies
5 replies
Seller_Nprc5XWvdLYk9
To be completely honest (which I what I hope you want).
There are too many unnecessary stresses caused by Amazon.
The stresses from Amazon far exceed those from other aspects of our business.
For example at the moment we have
A/Z claims granted for us apparently using an invalid tracking number. (but shipping bought from Amazon with Amazon Shipping as the courier - it seems the A/Z claim team and customer support do not recognise the new UK12341234 number sequence in use by Amazon Shipping as valid).
We have orders with shipping bought via ship.amazon for amazon shipping that are not included in any reports or tracking searches on the ship.amazon portal.
constant email reminders telling us we are not compliant with COO (country of origin) but the COO team who we emailed directly - say we are - and to ignore the emails .....
since the vat was charged from August on seller fees the reimbursement calculations for lost fba items does not work (it would normally deduct the vat from the selling price and also deduct fees from the selling price to calculate what a seller would have earnt if the item was not lost and had resulted in a sale) - but it deducts fees gross of VAT which is incorrect as this vat cannot be reclaimed elsewhere as it does not exist - whereas on a completed sale it does exist and is reclaimed from HMRC by the seller as a business expense. It might not be much in the scale of things but with the margins some of us have to work on it is required!
so long/short is that every reimbursement of this type for a UK VAT registered business since August 1st is wrong - but the amazon team insist it is correct.
the list goes on. . . . .
Seller_kKOdRZuhZIPPS
I've pretty much gone out of business.
I'm having to switch to FBM (the last of my FBA stock will be removed on the 10th December) because of not being able to block NI on FBA - as a result, my sales are down by about 80%.
Seller_tQCfsb3zoC4AP
Q1 I have been a seller on Amazon since 2008 this year has been my worst sales ever on the site our daily Christmas sales this year is what I would expect more for Aug /Sept sales
Q2 Amazon red tape which caused us to end all International sales. Amazon blocking products from being listed despite sending dozens of LOAs leicence agreements etc suppressing items mostly for no colour attribute no one has permission to simply add colour ie red on Amazon less than 10% of my inventory is available for sale. Lack of seller support the last case they understood and answered was in Aug 2019
Q3 main challenges is the extreme levels of theft with Amazon sending out messages saying products are lost and to ask for a refund which results in A-z claims which in turn leads to ODR which in turn leads to less sales so we get punished from people stealing from us . No seller support they do not understand English so you have to try and speak to them as if they are 5 years old which is demeaning to both me and them. No tools to fix any problems even for brands I am authourised for cannot fix
Lessons learned from 2008 to 2019 Amazon was top of the class service sales etc ever since the site has become extreme in its hostility towards 3rd party sellers no support no tools to do even the most basic of tasks daily punishments and threats and now worst of all dreadful sales. for 2025 downgrade on Amazon and upgrade and concentrate on other sales channels as on here I am flogging a dead horse. I have several repeat customers who now buy from us on other channels as they cannot find the products on Amazon most due to being either blocked or suppressed one however when told that item was on Amazon they did an experiment my product was on page 38 this was despite me being the only seller with this product most of the search results had nothing to do with my product
2024 on Amazon has been a horrific experience
Seller_Nprc5XWvdLYk9
To be completely honest (which I what I hope you want).
There are too many unnecessary stresses caused by Amazon.
The stresses from Amazon far exceed those from other aspects of our business.
For example at the moment we have
A/Z claims granted for us apparently using an invalid tracking number. (but shipping bought from Amazon with Amazon Shipping as the courier - it seems the A/Z claim team and customer support do not recognise the new UK12341234 number sequence in use by Amazon Shipping as valid).
We have orders with shipping bought via ship.amazon for amazon shipping that are not included in any reports or tracking searches on the ship.amazon portal.
constant email reminders telling us we are not compliant with COO (country of origin) but the COO team who we emailed directly - say we are - and to ignore the emails .....
since the vat was charged from August on seller fees the reimbursement calculations for lost fba items does not work (it would normally deduct the vat from the selling price and also deduct fees from the selling price to calculate what a seller would have earnt if the item was not lost and had resulted in a sale) - but it deducts fees gross of VAT which is incorrect as this vat cannot be reclaimed elsewhere as it does not exist - whereas on a completed sale it does exist and is reclaimed from HMRC by the seller as a business expense. It might not be much in the scale of things but with the margins some of us have to work on it is required!
so long/short is that every reimbursement of this type for a UK VAT registered business since August 1st is wrong - but the amazon team insist it is correct.
the list goes on. . . . .
Seller_Nprc5XWvdLYk9
To be completely honest (which I what I hope you want).
There are too many unnecessary stresses caused by Amazon.
The stresses from Amazon far exceed those from other aspects of our business.
For example at the moment we have
A/Z claims granted for us apparently using an invalid tracking number. (but shipping bought from Amazon with Amazon Shipping as the courier - it seems the A/Z claim team and customer support do not recognise the new UK12341234 number sequence in use by Amazon Shipping as valid).
We have orders with shipping bought via ship.amazon for amazon shipping that are not included in any reports or tracking searches on the ship.amazon portal.
constant email reminders telling us we are not compliant with COO (country of origin) but the COO team who we emailed directly - say we are - and to ignore the emails .....
since the vat was charged from August on seller fees the reimbursement calculations for lost fba items does not work (it would normally deduct the vat from the selling price and also deduct fees from the selling price to calculate what a seller would have earnt if the item was not lost and had resulted in a sale) - but it deducts fees gross of VAT which is incorrect as this vat cannot be reclaimed elsewhere as it does not exist - whereas on a completed sale it does exist and is reclaimed from HMRC by the seller as a business expense. It might not be much in the scale of things but with the margins some of us have to work on it is required!
so long/short is that every reimbursement of this type for a UK VAT registered business since August 1st is wrong - but the amazon team insist it is correct.
the list goes on. . . . .
Seller_kKOdRZuhZIPPS
I've pretty much gone out of business.
I'm having to switch to FBM (the last of my FBA stock will be removed on the 10th December) because of not being able to block NI on FBA - as a result, my sales are down by about 80%.
Seller_kKOdRZuhZIPPS
I've pretty much gone out of business.
I'm having to switch to FBM (the last of my FBA stock will be removed on the 10th December) because of not being able to block NI on FBA - as a result, my sales are down by about 80%.
Seller_tQCfsb3zoC4AP
Q1 I have been a seller on Amazon since 2008 this year has been my worst sales ever on the site our daily Christmas sales this year is what I would expect more for Aug /Sept sales
Q2 Amazon red tape which caused us to end all International sales. Amazon blocking products from being listed despite sending dozens of LOAs leicence agreements etc suppressing items mostly for no colour attribute no one has permission to simply add colour ie red on Amazon less than 10% of my inventory is available for sale. Lack of seller support the last case they understood and answered was in Aug 2019
Q3 main challenges is the extreme levels of theft with Amazon sending out messages saying products are lost and to ask for a refund which results in A-z claims which in turn leads to ODR which in turn leads to less sales so we get punished from people stealing from us . No seller support they do not understand English so you have to try and speak to them as if they are 5 years old which is demeaning to both me and them. No tools to fix any problems even for brands I am authourised for cannot fix
Lessons learned from 2008 to 2019 Amazon was top of the class service sales etc ever since the site has become extreme in its hostility towards 3rd party sellers no support no tools to do even the most basic of tasks daily punishments and threats and now worst of all dreadful sales. for 2025 downgrade on Amazon and upgrade and concentrate on other sales channels as on here I am flogging a dead horse. I have several repeat customers who now buy from us on other channels as they cannot find the products on Amazon most due to being either blocked or suppressed one however when told that item was on Amazon they did an experiment my product was on page 38 this was despite me being the only seller with this product most of the search results had nothing to do with my product
2024 on Amazon has been a horrific experience
Seller_tQCfsb3zoC4AP
Q1 I have been a seller on Amazon since 2008 this year has been my worst sales ever on the site our daily Christmas sales this year is what I would expect more for Aug /Sept sales
Q2 Amazon red tape which caused us to end all International sales. Amazon blocking products from being listed despite sending dozens of LOAs leicence agreements etc suppressing items mostly for no colour attribute no one has permission to simply add colour ie red on Amazon less than 10% of my inventory is available for sale. Lack of seller support the last case they understood and answered was in Aug 2019
Q3 main challenges is the extreme levels of theft with Amazon sending out messages saying products are lost and to ask for a refund which results in A-z claims which in turn leads to ODR which in turn leads to less sales so we get punished from people stealing from us . No seller support they do not understand English so you have to try and speak to them as if they are 5 years old which is demeaning to both me and them. No tools to fix any problems even for brands I am authourised for cannot fix
Lessons learned from 2008 to 2019 Amazon was top of the class service sales etc ever since the site has become extreme in its hostility towards 3rd party sellers no support no tools to do even the most basic of tasks daily punishments and threats and now worst of all dreadful sales. for 2025 downgrade on Amazon and upgrade and concentrate on other sales channels as on here I am flogging a dead horse. I have several repeat customers who now buy from us on other channels as they cannot find the products on Amazon most due to being either blocked or suppressed one however when told that item was on Amazon they did an experiment my product was on page 38 this was despite me being the only seller with this product most of the search results had nothing to do with my product
2024 on Amazon has been a horrific experience
