We are making changes to our programme policies that apply to all sellers who use the services or features covered by these policies.

The following changes will enter into effect on November 30, 2021:

• Multi-Channel Fulfilment: We are updating the programme policy for the Multi-Channel Fulfilment programme, to include clarifications on certain operational aspects of the programme.
• Monitor Your Account Health; Category, Product and Content Restrictions; Order Defect Rate: We are clarifying these programme policies to align with provisions of the Amazon Services Europe Business Solutions Agreement (BSA). As a result, we are deleting information about performance or removal actions that are covered in the BSA.

The following changes will enter into effect on December 15, 2021:

• FBA Inventory Required Removals policy: We are adding our existing FBA required removals page as a programme policy, and updating it to introduce a shorter period of seven days (previously 30 days) to remove unfulfillable expiration-dated FBA inventory from our fulfilment centres after we notify you. We are shortening the notice period for expiration-dated products in order to prevent them from reaching the expiration date while still in storage in our fulfilment centres. This will allow more expiration-dated inventory to be suitable for donation if you choose not to remove it. We are also updating the policy to include certain other clarifications. Make sure to set your automated removal preferences for unfulfillable inventory in your FBA settings.

The following changes will enter into effect on January 10, 2022:

• Amazon Renewed Programme Terms: We are updating the Amazon Renewed Programme Terms to reflect the following: i) the introduction of mandatory minimum diagnostic tests for all wireless mobile phone devices sold in the Amazon Renewed UK and EU stores, to ensure device functionality and data sanitisation standards have been met, and ii) the requirement for Amazon Renewed sellers to be able to produce and maintain wireless mobile phone device test records, in order to support periodic inventory and order-level audits.

We encourage you to review the details available on the Changes to programme policies page. If you have questions, reach out to Selling Partner Support. Your continued use of Selling Services after the respective date of effectiveness constitutes your acceptance of the changes.