Who decides listing image changes?
I noticed today an official Sony product (PlayStation 5) is now displaying a generic controller as the main image (ASIN: B08H95Y452).
How does this happen? Especially for such a big brand.
I have attempted to get images changed for older video game products which are using awful old photos and they never get changed. I take high quality, white background images but Amazon still keeps up badly cropped, sometimes portrait, terrible images and never change them. Then somebody has come along and been able to change a PS5 image to a generic controller?
Very confused.
Who decides listing image changes?
I noticed today an official Sony product (PlayStation 5) is now displaying a generic controller as the main image (ASIN: B08H95Y452).
How does this happen? Especially for such a big brand.
I have attempted to get images changed for older video game products which are using awful old photos and they never get changed. I take high quality, white background images but Amazon still keeps up badly cropped, sometimes portrait, terrible images and never change them. Then somebody has come along and been able to change a PS5 image to a generic controller?
Very confused.
12 replies
Seller_ZJhFeE3tNKzfh
Inside job. Sadly - I imagine a lot of the time, this is all down to incompetence within seller support.
Seller_d8YGbIjNqwFxn
I see it fairly often that good quality brand provided listings are overwritten by rubbish seller provided images.
Yet if I try to change a very bad photograph on a listing to a much improved image it just doesn't change.
No idea how some sellers get their images approved and others don't.
Seller_4mvpF14wacAyg
I also get this all the time.
I pride myself on taking decent 2000x2000 resolution photographs, making sure I have at least 7, sell on the ASIN for months and make decent money...then one day I log in and my 7 images are replaced by 1 image of questionable quality.
If you request a change you usually get an automated response about some algorithm that picks the images. Must be broken like most things on Amazon's back end catalogue lol.
Seller_5BmbL9wJF7d3W
It could be that the barcode is being duplicated on another product such as the controller which is why the image has changed.
Seller_9fA2L82vl2c6V
Update. The console STILL uses the wrong photo.
Seller_lLrdQzpCUbOXQ
Unfortunately it's all down to who Amazon sees as the owner of the brand and the particular ASIN - you could have infinitely better images but as long as the 'brand owner' (as Amazon sees it) has images that meet the requirements Amazon won't change them regardless of if you have better images or not.
The only thing I can think is whether this particular listing is actually the proper Sony listing or whether someone has set up a new listing with a different ASIN - in that case whoever set up the listing will be in control of the images.... I agree that if it was a proper Sony listing they'd probably make sure that they had the best images!
Who decides listing image changes?
I noticed today an official Sony product (PlayStation 5) is now displaying a generic controller as the main image (ASIN: B08H95Y452).
How does this happen? Especially for such a big brand.
I have attempted to get images changed for older video game products which are using awful old photos and they never get changed. I take high quality, white background images but Amazon still keeps up badly cropped, sometimes portrait, terrible images and never change them. Then somebody has come along and been able to change a PS5 image to a generic controller?
Very confused.
Who decides listing image changes?
I noticed today an official Sony product (PlayStation 5) is now displaying a generic controller as the main image (ASIN: B08H95Y452).
How does this happen? Especially for such a big brand.
I have attempted to get images changed for older video game products which are using awful old photos and they never get changed. I take high quality, white background images but Amazon still keeps up badly cropped, sometimes portrait, terrible images and never change them. Then somebody has come along and been able to change a PS5 image to a generic controller?
Very confused.
Who decides listing image changes?
I noticed today an official Sony product (PlayStation 5) is now displaying a generic controller as the main image (ASIN: B08H95Y452).
How does this happen? Especially for such a big brand.
I have attempted to get images changed for older video game products which are using awful old photos and they never get changed. I take high quality, white background images but Amazon still keeps up badly cropped, sometimes portrait, terrible images and never change them. Then somebody has come along and been able to change a PS5 image to a generic controller?
Very confused.
12 replies
12 replies
Seller_ZJhFeE3tNKzfh
Inside job. Sadly - I imagine a lot of the time, this is all down to incompetence within seller support.
Seller_d8YGbIjNqwFxn
I see it fairly often that good quality brand provided listings are overwritten by rubbish seller provided images.
Yet if I try to change a very bad photograph on a listing to a much improved image it just doesn't change.
No idea how some sellers get their images approved and others don't.
Seller_4mvpF14wacAyg
I also get this all the time.
I pride myself on taking decent 2000x2000 resolution photographs, making sure I have at least 7, sell on the ASIN for months and make decent money...then one day I log in and my 7 images are replaced by 1 image of questionable quality.
If you request a change you usually get an automated response about some algorithm that picks the images. Must be broken like most things on Amazon's back end catalogue lol.
Seller_5BmbL9wJF7d3W
It could be that the barcode is being duplicated on another product such as the controller which is why the image has changed.
Seller_9fA2L82vl2c6V
Update. The console STILL uses the wrong photo.
Seller_lLrdQzpCUbOXQ
Unfortunately it's all down to who Amazon sees as the owner of the brand and the particular ASIN - you could have infinitely better images but as long as the 'brand owner' (as Amazon sees it) has images that meet the requirements Amazon won't change them regardless of if you have better images or not.
The only thing I can think is whether this particular listing is actually the proper Sony listing or whether someone has set up a new listing with a different ASIN - in that case whoever set up the listing will be in control of the images.... I agree that if it was a proper Sony listing they'd probably make sure that they had the best images!
Seller_ZJhFeE3tNKzfh
Inside job. Sadly - I imagine a lot of the time, this is all down to incompetence within seller support.
Seller_ZJhFeE3tNKzfh
Inside job. Sadly - I imagine a lot of the time, this is all down to incompetence within seller support.
Seller_d8YGbIjNqwFxn
I see it fairly often that good quality brand provided listings are overwritten by rubbish seller provided images.
Yet if I try to change a very bad photograph on a listing to a much improved image it just doesn't change.
No idea how some sellers get their images approved and others don't.
Seller_d8YGbIjNqwFxn
I see it fairly often that good quality brand provided listings are overwritten by rubbish seller provided images.
Yet if I try to change a very bad photograph on a listing to a much improved image it just doesn't change.
No idea how some sellers get their images approved and others don't.
Seller_4mvpF14wacAyg
I also get this all the time.
I pride myself on taking decent 2000x2000 resolution photographs, making sure I have at least 7, sell on the ASIN for months and make decent money...then one day I log in and my 7 images are replaced by 1 image of questionable quality.
If you request a change you usually get an automated response about some algorithm that picks the images. Must be broken like most things on Amazon's back end catalogue lol.
Seller_4mvpF14wacAyg
I also get this all the time.
I pride myself on taking decent 2000x2000 resolution photographs, making sure I have at least 7, sell on the ASIN for months and make decent money...then one day I log in and my 7 images are replaced by 1 image of questionable quality.
If you request a change you usually get an automated response about some algorithm that picks the images. Must be broken like most things on Amazon's back end catalogue lol.
Seller_5BmbL9wJF7d3W
It could be that the barcode is being duplicated on another product such as the controller which is why the image has changed.
Seller_5BmbL9wJF7d3W
It could be that the barcode is being duplicated on another product such as the controller which is why the image has changed.
Seller_9fA2L82vl2c6V
Update. The console STILL uses the wrong photo.
Seller_9fA2L82vl2c6V
Update. The console STILL uses the wrong photo.
Seller_lLrdQzpCUbOXQ
Unfortunately it's all down to who Amazon sees as the owner of the brand and the particular ASIN - you could have infinitely better images but as long as the 'brand owner' (as Amazon sees it) has images that meet the requirements Amazon won't change them regardless of if you have better images or not.
The only thing I can think is whether this particular listing is actually the proper Sony listing or whether someone has set up a new listing with a different ASIN - in that case whoever set up the listing will be in control of the images.... I agree that if it was a proper Sony listing they'd probably make sure that they had the best images!
Seller_lLrdQzpCUbOXQ
Unfortunately it's all down to who Amazon sees as the owner of the brand and the particular ASIN - you could have infinitely better images but as long as the 'brand owner' (as Amazon sees it) has images that meet the requirements Amazon won't change them regardless of if you have better images or not.
The only thing I can think is whether this particular listing is actually the proper Sony listing or whether someone has set up a new listing with a different ASIN - in that case whoever set up the listing will be in control of the images.... I agree that if it was a proper Sony listing they'd probably make sure that they had the best images!
