Seller_FQQ9OnPABqSa0
Anyone encounters issue about View in 3D, somehow View in Your Room is working
Hi there,
I uploaded 3D models for 2 of my ASINs, which were shown to be View in Your Room and View in 3D available. But when I check it with the mobile app, only the View in Your Room is working. The View in 3D icon is not showing up in the listing. Anyone has any idea about it? I've reached out to Amazon support, who simply asked me to use a newer mobile app version which doesn't help at all.
Tags:Images, detail page
00
1 reply
Michelle_Amazon
Hello @Seller_FQQ9OnPABqSa0,
Thanks for reaching out. Do you have a Seller Support Case ID that I can take a look at?
Regards,
Michelle
00
Follow this discussion to be notified of new activity