Units in FC Processing For Months Without Resolution
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Seller_g487kocTZIvCl

Units in FC Processing For Months Without Resolution

I am writing to urgently request your assistance in releasing units which have been held in FC Processing for over 2 months. Despite my efforts to resolve this issue for the past 20 days through Seller Support, I have encountered challenges. My interactions have been met with repetitive automated responses and inconsistent answers over the phone.

Compounding this issue, my FBA Inventory displays a LOW STOCK alert, while 115 units remain held in FC Processing without resolution. This inconsistency from Amazon is adversely affecting my business operations.

For your convenience, I have listed the relevant cases below:

15047426921 – 15047406191 – 15026874611 – 15014952741 - 14951805701

I urgently request the release of these units and seek a prompt resolution to this matter. Your immediate attention and assistance in rectifying this situation would be greatly appreciated.

Thank you for your cooperation.

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Tags:FBA, Fulfilment, Fulfilment Centre
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TaylorR_Amazon

Hello @Seller_g487kocTZIvCl, units under FC Processing have been sidelined at the fulfillment center for additional processing, such as transshipment, verification of item dimensions, and weight or pending investigations.

Please see case 15059666641 for the latest update. Thank you!

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