My VTR has dropped below 80%

So I got a call from Account Health who could not help so told me to put a case to Seller Support, this is also mentioned by Mods every 5 mins.

This is the response, but the problem still exists.

So @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_DNQGSsdC7DccM

Is this your idea of what Seller Support should be doing?

The answer under the below thread is speak to Royal Mail. Yeah because that will work!!! Tried that and guess what, they say speak to Amazon.

@Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN and any other mods.

Can I ask you to check out this thread about the continuing emails that Amazon send out, prompting customers to ask for a refund as their item may be lost. This simply encourages fraudulent claims, and it is so obvious that the supposed claims of INR are far more frequent on Amazon than other platforms or sellers own websites.

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/96f65b2a-63fb-43b6-8a9b-d2530dd1d61b

Has this issue been forwarded/escalated to the relevant department, as was advised, that can look into this ? Thank you.

Hi forum,

I would like to request the help of the community mods regarding restricted products that pose risk to Amazon customers.

I’ve raised this via standard violation reporting several times, but it hasn’t gone anywhere even though action clearly needs to be taken.

Current case ID: 10911531222

I can’t disclose much more information as there are identifiers in the case that I wish to disclose confidentially.

I want to escalate this issue & I have further evidence that I need to disclose confidentially.

Could one of the community mods please help & open a case where I can hand over the evidence & then escalate from there?

@Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_Udi0JNbTrsmUV @Seller_ZyGdB49sb7An4 @Seller_TSXM2A5nxWSuH @Seller_j9Bd91CW3ZVpr