account deactivated due to Product Authenticity
Does Amazon eventually reinstate an account after being deactivated for a number of months/years?
My account has been deactivated for a product authenticity, and I've done everything that I can to resolve the issue, but to no avail. I don't want to admit to the wrongdoing, but I figured I can sit it out and wait.
any thoughts?
2 replies
Seller_nRFmxiQg4EGrw
Only if you resolve the issue. Without proper documentation showing the authenticity of your product, you're done on Amazon.
Seller_kIukTwdhvntAp
"Does Amazon eventually reinstate an account after being deactivated for a number of months/years?"
Maybe yes, maybe no. It depends but successful appeals are few and far between these days.
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
"My account has been deactivated for a product authenticity, .....I don't want to admit to the wrongdoing, but I figured I can sit it out and wait.
any thoughts?"
Yes, read the Amazon response to this post from Sunday, 5/18/2025 --
https://sellercentral.amazon.com/seller-forums/discussions/t/0b311008-d6ff-4633-bf35-2f43e3c04112?postId=c5907378-3703-44f3-9688-a6e63dc524b7
From the @Emet_Amazon response --
"As mentioned by both @Picks_by_Nisha and @NEVERLAST, you are welcome to write an appeal. I will have to warn that in most situations surrounding authenticity, we no longer accept a written plan of action. Some unique and extenuating circumstances may allow for the acceptance of a written explanation but as they mentioned is never guaranteed and may be rejected with a request for invoices. "
You are very likely a dead man walking as far as Amazon is concerned.
