How to Close a Suspended Account with Inventory

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_1DQzynNgWzZlS

How to Close a Suspended Account with Inventory

I am trying to close my suspended account that has been suspended for 18 months. I have been trying to close it for 5 months. I cannot close it because I have inventory, and I cannot remove the inventory because the account is suspended. I have provided all of the information for the account, there is no further information to provided. 

I keep getting charged every month for fees. When I submit inquires to "Amazon Seller Support", they refer to "Seller Performance Team" because the Seller Performance Team deactivated my account and does not respond to my requests to close the account. How do I close my account?

17 views
2 replies
Tags:Deactivated, Suspended
00
Reply
2 replies
user profile
Seller_MyXY4Myx9zVcR

An Amazon account has to be in good standing in order to be closed.

20
user profile
Connor_Amazon

Hi @Seller_1DQzynNgWzZlS

Connor from Amazon here, thank you for reaching out to us. I understand your frustration.

As @Seller_MyXY4Myx9zVcRmentioned, your account has to be in good standing in order for you to close it.

I do see that your inventory will be disposed in about 15 days as there was an e-mail from seller support on May 15th, stating the inventory is under review for being unsuitable ; if you did not file an appeal then it would be disposed. Once all inventory is disposed you can close the account.

Also, If you could please provide me with any seller support case IDs so that I can review on my end so that I can see if we can assist in another way I will greatly appreciate it.

Thank you,

Connor

00
Follow this discussion to be notified of new activity