I can rely on Selling Partner Support to resolve my concerns?
I really don’t have any personal answers to today’s Amazon home page question since I haven’t used Seller Partner Support lately. But I’m throwing this out to other vendors to see what your experience is with Seller Partner Support.
I’m not 100% sure of what it is and how it works. Maybe we can get educated on this via your comments.
Seller Partner Support: Good? Bad? Indifferent? Comments?
7 replies
Seller_U6YKK4OOgB7e7
I meant to say Selling Partner Support, not Seller Partner Support. Sorry. I was posting that at the same time I was making coffee, feeding cats, wrapping orders, watching Gutfeld! and going outside to let the chickens out.
Here is what Amazon says:
The Selling Partner Support team strives to make Amazon the best way for selling partners (seller, vendor, and brand registry) to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them.
We invest in technology to eliminate defects that cause selling partners to seek help and build self-service tools to resolve their issues. Spanning 56 global locations, our team includes product managers, program managers, software developers, scientists, and a range of operational and other specialty roles.
Sounds like a vital tool for newcomers and veterans alike. But, as I said, I’ve never availed myself of their services which is why I wondered who has had experience with this function?
Seller_T5Mv3ZCUSh7Zl
I think it depends on what concerns you bring to Amazon Support. I mean if you want help finding out where the Shipping Templates or Seller University is in Seller Central. Sure 100% Amazon Support has got your back! If you have an issue with Federal Income taxes, somebody else is selling Waffle Irons too, or how come your fungus killing mattress is a pesticide… Not so much.
