Seller_Wn3UZlot3JJcA
Handeling time.
Hello all,
We sell a item that has to be shipped via Freight since we have to crate it. Also, when we process a freight shipment it is only picked up on the next day since the freight company will not pick up the same day. Knowing this we have our handling times set up to 6 day's.
So we receive an order on Sunday with a ship by date of Monday! If we are set up for 6 day's why would Amazon require us to ship out the next day?
Tags:Account Health
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3 replies
Seller_OvL8C4BJWiuS9
Have you checked to see if your AHT is active? We have been having issues with one of our SKU's defaulting to the rest of our inventory's handling times and this one needs an extra day or two and we have been fighting for weeks to get it fixed to no avail.
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